On 6 February 2024, the Central Bank of Myanmar under the State Administration Council issued a directive on agent banking services ("Directive") to provide comprehensive access to financial services to people who do not have access to banking services. The Directive seeks to increase overall participation in the financial system by setting a framework for banking services agents without affecting the safety and soundness of the banking system. The Directive, which applies to all banks that appoint agents, came into effect on the date of its issuance.
