The Royal Decree on Digital Platform Service Businesses Requiring Notification, which came into operation on 20 August 2023, requires digital platform service providers to notify users of the terms and conditions ("T&Cs") of their services prior to or at the time of using such services. This obligation is imposed on digital platform services with specific characteristics, i.e. an online marketplace and a search engine platform.
On 21 August 2023, the Electronic Transactions Development Agency ("ETDA") issued a notification specifying details which must be provided in the T&Cs, as well as an annual reporting obligation ("Notification"). The Notification will come into effect on 3 January 2024, which means digital platform operators must review and revise their existing T&Cs to comply with the requirements by the effective date. One of the key requirements stipulated in the Notification is that the T&Cs must be made available in Thai language, and the operators must report on their compliance with this provision to ETDA on an annual basis.
