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In 2018, the Government issued Government Regulation No. 24 of 2018 on Electronic Integrated Business Licensing Services ("GR No. 24/2018"), which established the Online Single Submission ("OSS") portal. The OSS system integrates the process of applying for multiple regulatory permits in one place and is aimed at providing businesses with a one-stop shop with a 24/7 service for receiving all clearances. The licenses and permits that can be granted via the OSS portal include the social security programs (BPJS), location permits, environmental license, building construction permit (IMB) and foreign employees utilization plan (RPTKA). After its establishment, the OSS portal was spearheaded by the Coordinating Ministry for Economic Affairs ("CMEA").
On 21 December 2018, the CMEA issued Letter No. S-389/M.EKON/12/2018, which confirmed the transfer of the implementation of the OSS system from CMEA to the Investment Coordinating Board ("BKPM"). This included the operational aspect of business licenses and permits service, and the OSS system itself. As such, from 2 January 2019 onwards, the BKPM is operating the services for business licenses and permits in the forms of:
The transfer will improve the OSS system in the long run as the BKPM has the technical expertise on investment. The BKPM has already started a working group to analyse the problem arising out of the implementation of OSS system with objectives to issue a new OSS regulation and to update the system periodically.
Please note that whilst the information in this Update is correct to the best of our knowledge and belief at the time of writing, it is only
intended to provide a general guide to the subject matter and should not be treated as a substitute for specific professional advice.
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